Effective Date: 25 October 2024

At Yolla Online, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website and mobile application.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
• Payment Information: We collect payment details, including credit card information, through secure payment processors. We do not store your payment information.
• Usage Data: We automatically collect information about your interactions with our website and app, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your account, orders, and promotions.
• To improve our services, website, and app.
• To analyze usage trends and preferences.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: We may engage third-party companies to perform services on our behalf, such as payment processing, shipping, and customer support.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us using the information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app. Your continued use of our services after the changes take effect constitutes your acceptance of the new Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@yolla.online
Address: 30N Gould St Ste R Sheridan WY 82801